Privacy policy
Introduction
At Syndayo (a trading name of TrustedPsych Ltd), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.syndayo.com] (the “Site”) or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.
1. Information We Collect
Personal Data
We may collect and process personal data, including but not limited to:
- Identity Data: name, title, and job position.
- Contact Data: email address, phone number, postal address.
- Technical Data: IP address, browser type and version, time zone, device information.
- Usage Data: information about how you use our Site and services.
- Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.
Non-Personal Data
We may collect non-personal data, such as aggregated statistical information, that does not identify you personally. This data helps us improve our services and enhance user experience on our Site.
2. How We Collect Your Information
We collect data through various methods, including:
- Direct interactions: You may provide your personal data when you fill in forms, request information, or correspond with us by email, phone, or otherwise.
- Automated technologies: As you interact with our Site, we may automatically collect Technical Data about your browsing actions. We collect this data using cookies, server logs, and other similar technologies.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and improve services: To manage and deliver our services to you.
- To communicate with you: To respond to inquiries, send notifications, and provide information.
- To personalise user experience: To tailor our services and Site content to your interests.
- To comply with legal obligations: To fulfill our legal and regulatory requirements.
- For marketing: If you have opted in, we may send you promotional materials about our services. You can unsubscribe at any time.
4. Data Sharing and Disclosure
We will not sell, trade, or rent your personal data to third parties. However, we may share your data:
- With trusted service providers: who support our business operations and have agreed to comply with data protection standards.
- To comply with legal obligations: When required by law or to protect the rights, property, or safety of Syndayo, our clients, or others.
- With affiliated businesses: As part of our operational practices, for purposes consistent with this Privacy Policy.
5. Data Security
We implement appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Although we take steps to secure your data, please note that no transmission over the internet is completely secure.
6. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When personal data is no longer required, we will securely delete or anonymise it.
7. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right of access: You may request access to your personal data.
- Right to rectification: You may request correction of your personal data.
- Right to erasure: You may request deletion of your personal data, subject to legal exceptions.
- Right to restrict processing: You may request restriction of your data in certain circumstances.
- Right to data portability: You may request transfer of your data to a third party.
- Right to object: You may object to the processing of your data in certain circumstances.
If you wish to exercise any of these rights, please contact us using the details provided below.
8. Third-Party Links
Our Site may include links to third-party websites. We do not control and are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Cookies
Our Site uses cookies to enhance your experience. Cookies are small files placed on your device that enable us to recognise your browser and capture certain information. You can adjust your browser settings to refuse all or some cookies; however, some parts of our Site may become inaccessible if you disable cookies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. The latest version will always be available on our Site, and we encourage you to review it periodically.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Syndayo
Email: hello@syndayo.com
Effective Date: 13.11.2024